For On-line Purchases

1. PRICES & TAX

Unless otherwise shown the price stated for the goods excludes VAT and carriage. These additions are made at the checkout page and are clearly shown before you reach the point of submitting your order. The shipping/delivery charges are for the United Kingdom mainland only and export shipping charges are available upon application. The price you pay will include VAT for all deliveries within the European Union. For deliveries outside the EU no VAT will be charged, however import duties may be payable on receipt of the goods. You will be liable for any import duties levied.


2. DESPATCH POLICY

We make every effort to ensure that all the items on our web site (except some special and military units) are available from stock. We offer no absolute guarantee of availability and this electronic publication does not constitute an offer for sale. Upon receipt of your order we will contact you by telephone within a short time to advise you of the availability of the item you have ordered and to let you know of any suitable alternative should your product not be immediately available. Goods are normally despatched within 2 working days (or same day if express delivery ordered).


3. RETURNS POLICY

All goods are sold under our guarantee that they operate to the stated level in accordance with the manufacturers specifications. If within the period of twelve months following delivery the goods are found to be faulty you may return the goods to our warehouse (at your expense) and receive either repairs to the equipment or replacement goods (return to you will be at our expense). We may be contacted by telephone, fax, e-mail or post at our Head Office at Highgate, London N6 6LS.


4. COLOURS

Due to the variations of browser software and monitors, the actual colour of goods may vary slightly form that shown on the web site.


5. CREDIT CARD SECURITY

We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed through our secure servers. They are only decrypted after they reach our computer.


6. CONFIDENTIALITY

Customer details are not passed to third parties and are used only in accordance with the Data Protection Act.


7. INDEMNITY

You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this web site.


8. JURISDICTION

The contract will be governed by the laws of England and Wales and the parties to the contract submit to the jurisdiction of the English Courts.


9. CONSUMER RIGHTS

None of the above Terms & Conditions effects your statutory consumer rights.

10. The Air Conditioning Company is the trading name of Airconco (UK) Ltd.

The Air Conditioning Company
Unit 4
Bittacy Business Centre
Bittacy Hill
Mill Hill East
London
NW7 1BA

Tel: +44 (0) 208 346 6000
Fax: +44 (0) 208 346 6002
E-mail: info@airconco.com